Insights & News
Learn more from members of our team and industry-leading experts.
Your 5 PM Recap Email Just Got Smarter
The end-of-day email already told you what happened. Now it tells you what's getting better — and what to fix. One glance, overall score, weakest dimension, the calls that fell short, and the top pending improvements waiting for your approval.
Your AI Receptionist Can Now Cancel Appointments
Cancellations are the calls staff hate taking. Now your AI handles them end-to-end — identify the client, confirm which appointment, cancel in Square, send confirmation. With a verbal 'yes' before anything happens.
Three Layers of Control: How to Customize Your AI Receptionist's Personality
Every AI receptionist sounds generic on day one. Yours doesn't have to. Three editable layers — Personality, Procedures, Knowledge — let you shape how the agent sounds, what it does, and what it knows. Edit in the dashboard. Changes take effect on the next call.
Habla Español: Your AI Receptionist Is Bilingual by Default
Your AI receptionist speaks English and Spanish. Whichever language the caller opens with, that's the language the entire conversation happens in — tone, warmth, and all. No menu, no 'press 2 for Spanish,' no language-switching friction.
How AI Reminder Calls Cut No-Shows Without Burning Staff Time
FrontdeQ calls every client the day before their appointment, confirms they can make it, and offers to reschedule if they can't. Under 90 seconds per call, zero staff time, and the ones who would have no-showed either confirm or cancel far enough ahead that the slot gets rebooked.
An AI Receptionist That Improves Itself Every Night
Most AI tools stay the same forever. FrontdeQ scores every call, identifies what went wrong, and proposes specific fixes — automatically. Here's how the self-improvement loop works.
What Makes a Great AI Receptionist (It's Not Just Answering the Phone)
Generic answering services take messages. Here's what separates an AI receptionist that actually grows your business — backed by research.
Your AI Receptionist Now Remembers Every Client
FrontdeQ's new client memory system means returning callers feel recognized, not processed. Here's what that changes for your salon.
Set Up Your AI Receptionist in 5 Minutes
A quick walkthrough of getting your FrontdeQ AI receptionist live. Connect Square, pick a voice, and start taking calls.
How an AI Receptionist Books Appointments Directly in Square
A step-by-step look at what happens when a client calls your salon and an AI receptionist handles the booking through Square.
Why Salons Lose $1,000+ Per Month to Missed Calls
62% of salon calls go unanswered during peak hours. Here's the math on how much that's costing you, and what to do about it.